WORK.01 — REPRESENTATIVE PATTERNS

System patterns, with the control layer visible.

These representative architectures show where context, safeguards and human review sit around the model.

PAT.01 — REPRESENTATIVE PATTERNAgent actions

Bounded agent desk

ai agentscrm
THE CONSTRAINT

Manual triage makes every inbound request wait for an operator before the real work can start.

THE SYSTEM PATTERN

The system pattern pairs classification and live context retrieval with bounded CRM actions. Ambiguous or sensitive cases stop at a human gate.

REPRESENTATIVE SYSTEM MAPIllustrative control flow
01inbound queue
02retrieve context
03bounded action
04human gate
CONTROL SURFACE
/approval-gates/run-traces/confidence-routing
PAT.02 — REPRESENTATIVE PATTERNDocument operations

Checked document pipeline

harnessevals
THE CONSTRAINT

Document pipelines fail quietly when model output is accepted before structure, evidence and fallbacks are checked.

THE SYSTEM PATTERN

The control layer validates each extraction against a schema, evaluates quality and routes failed passes through a deterministic fallback.

REPRESENTATIVE SYSTEM MAPIllustrative control flow
01document intake
02structured output
03quality eval
04fallback route
CONTROL SURFACE
/schema-validation/eval-thresholds/failure-queue
PAT.03 — REPRESENTATIVE PATTERNInternal knowledge

Cited knowledge retrieval

second brainsearch
THE CONSTRAINT

Institutional knowledge is only useful when retrieval respects permissions, cites the source and makes uncertainty visible.

THE SYSTEM PATTERN

The system pattern synchronises source permissions, retrieves the smallest useful evidence set and returns a cited answer with a trace.

REPRESENTATIVE SYSTEM MAPIllustrative control flow
01permission sync
02retrieve evidence
03cited answer
04query trace
CONTROL SURFACE
/access-control/source-citations/retrieval-evals
NEXT.01 — YOUR SYSTEM

Bring us the workflow that should stop being manual.

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